Getting started with a Hydraloop H300
Everything you need to know when installing a Hydraloop H300 device.
🔺 WARNING
This product must remain in a standing/upright position at all times.
Do not tilt, lay down, or invert. Damage may occur.
Unboxing the Hydraloop
The H300 is transported to your location mounted on a wooden pallet, protected by packaging and cardboard.
Leave the protective packaging in place until it has reached its installation position!
Step 1
Always move the Hydraloop device in an upright, vertical position to avoid damaging internal components and seals.
Step 2
Keep the protective packaging on until the device is in its final installation position.
Step 3
Unscrew the bottom ski screws to remove the bottom skis from the main wooden plate.
Step 4
Keep the device strapped to the wooden transportation plate after removing it from the pallet and move it using a 2-wheel trolley Remove the packaging only when the device is near its final position.
Step 5
Avoid using any apparatus underneath the device to prevent damage to the exposed underside.
What's in the box
The H300 comes with the following items:
- H300 Device
- PVC Ball Valve
- Power cord
- In-line mesh filter
- Flexible connectors (3x)
- Quick Reference Guide
Safety and legal warnings
DANGER
- The H300 produces NON-POTABLE water.
- Do not use the reusable water for drinking.
- Do not direct reusable water to bidets or hand showers.
CAUTION
- After servicing the Hydraloop device, the lines should always be checked for leaks.
- The Hydraloop device should only be installed indoors with an ambient temperature of 14-35 °C | 57-95 °F
- Never install the device where it is exposed to direct sunlight.
- Never direct greywater from kitchen sinks, dishwashers or floor drains to the Hydraloop device.
Description and operation
This NSF 350 (Class R) certified residential device is a greywater recycling system that can supply several sources, within the home or facility, that do not require the use of potable water.
Intended use
The H300 device is designed to collect and treat greywater from showers, baths and one washing machine and redistribute the reusable water for non-potable uses. This includes toilet flushing, washing machine use and outdoor irrigation. It is important to note that water from kitchen sinks, dishwashers and floor drains cannot be directed through the H300 device.
Before installation
Ensure that the plumbing configuration meets the Recycle Ready requirements as well as:
- Access to 120V or 230V power.
- Functioning permanent Wi-Fi network present at installation location.
SAFETY
Personal protective equipment
The use of safety shoes is recommended when transporting and installing the device.
Safety warnings and regulations
Please ensure that the instructions are fully understood before installation. Incorrect transport and/or installation can potentially put the safety of the installer at risk or result in a potential malfunction or leakage of connections.
NOTICE
Risk of product damage!
- Install and commission H300 only once construction has been completed to avoid debris entering the device.
- Teflon tape and PVC adhesives (glue) must be applied (where applicable) to all contact areas of the PVC tubing system.
- Always transport the device in an upright position. Ensure it is level during and after installation.
- The device should always be accessible for service and maintenance.
Risk of external damage!
Avoid using a knife when removing the packaging. Cutting through the packaging could result in damage.
WARNING
Risk of severe injury!
- Incorrect transport can result in severe injury.
- The device weighs over 80 kg. Lifting or moving the device alone can potentially result in muscle injury.
- Thoroughly follow the transport instructions.
Risk of suffocation!
Packaging materials represent a danger of suffocation. Always keep children away from the packaging material.
Risk of electric shock!
- A broken or damaged power supply cable could lead to electrocution resulting in death or significant injury.
- Damaged cables must be immediately replaced by an authorized installer.
- The power supply cable should never be left lying on the floor; kinks in cables should be avoided.
- Only connect to power when the device has been installed and cover plates have been set in place.
Hydraloop startup & care
Startup Period
Your Hydraloop device needs 21 days and 20 showers to fully activate its biological treatment system. During this period, greywater is automatically flushed to the sewer, and backup water is used instead. After startup, the system will begin supplying treated, reusable water to your connected systems.
Important Do’s and Don’ts
To ensure optimal performance and avoid disrupting the natural treatment process, follow these key guidelines.
❌ Do not allow the following into the system:
These substances can impair or block biological treatment and must be kept out of your Hydraloop device:
- Bleach or chlorine-based cleaners (avoid chlorine >1 ppm)
- Strong chemical, non-biological cleaners (e.g., oxidizers)
- Paints, solvents, pesticides, and herbicides
- Kitchen fats, oils, or grease
- Motor oil or large amounts of lubricants
- Hair dye or excessive personal care products
- High amounts of pharmaceuticals or body fluids
- Food waste or water from dishwashers and kitchen sinks
- Large particles or debris (e.g., sand, gravel, soil)
- Massage oils or thick shampoos used in large quantities
- Any human waste (including through the bath or shower)
Tip: If you must use any of these substances (e.g., bleach in cleaning), activate Bypass Mode in the Hydraloop app to direct water to the sewer instead of the system.
✅ Best practices for smooth operation:
- Use drain strainers in showers and clean them regularly
- Only use biodegradable soaps, shampoos, detergents, and cleaners
- Avoid excessive use of any cleaning or personal care product
- Keep water temperature below 60°C / 140°F
- Maintain indoor temperature between 14°C and 35°C
- Shield the unit from direct sunlight
- Keep the device upright and easily accessible
The Hydraloop app
Every Hydraloop device is monitored 24/7, both internally and via a remote server, ensuring constant safety and performance checks.
Hydraloop systems run automatically, and with the smartphone app, you can track your water savings daily, weekly, or monthly. You also have control over what to use the recycled water for, ensuring maximum efficiency.
The app also provides personalized tips to help you save even more, making water management effortless and smart.