The Hydraloop has a sensor for detecting when the UV light is not working. This feedback is used to send the message of the non-working uv light.
Location #
The uv lamp is located on a different spot for the V1.X systems as it is for the V2.X systems. The lamp itself is also different. Please check the version of the Hydraloop in the HDM on the “Device” tab to confirm which one is applicable.
Location and appearance of the V1.X lamp
The lamp of the V1.X systems is called a mercury lamp. This lamp is inside a black cylinder. And also needs a seperate power supply (ballast) to control. In the image below you see the uv lamp that is connected inside the Hydraloop distribution centre. Where the red arrow is the uv lamp. The green arrow is the ballast. And the yellow arrow is the screw location where to remove the uv lamp.

Location and appearance of the V2.X lamp
V2.X lamps use a LED UVC light technology. Such the lamp can be much smaller and simpler. The lamp is a small white part in the middle of the distribution center. (see image)

Causes #
Component stopped working
Problem
Eventually the UV lamp will stop working. Normally this won’t happen before the “Preventive Maintenance”. But sometimes a lamp fails before this time.
Solution
To solve this the lamp needs to be replaced. Go to the “Maintenance” tab and run the maintenance routine “Replace UV light”.
(Please keep in mind that for V1.X systems the ballast could also be the cause. Replace that part too if you want to be sure.)
Loose wire
Problem
This will have the same effect as a broken lamp. Often this loose wire is caused by the connector between the component and the wire not being secured well. These wires make contact with each other through metal. And if the metal does not touch each other anymore, no electricity can flow anymore to control the lamp.


Solution
Try to fix the cabling. Or replace the cabling for new cables.