OWNER MANUAL HYDRALOOP H300 & H600

ORIGINAL INSTRUCTIONS

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Dear customer, 

Thank you for purchasing this Hydraloop device.
Read this owner’s manual before using the device and keep it in a safe place for future reference. 
To ensure safe and proper operation, we recommend regular maintenance. 
Our service and customer service organization are available for assistance. 
 

 

    

INTRODUCTION  

Hydraloop Systems B.V. offers a range of patented residential greywater recycling products. The device collects lightly contaminated greywater from shower, bath, and optionally from washing machines, bathroom hand basins, heat pumps and/or air-conditioning systems (depending on the model). The greywater is treated and disinfected so that it can be reused for flushing toilets, operating the washing machine, irrigating the garden, or topping up swimming pools. Optionally, approximately 50% of the washing machine greywater can be treated through the inlet diverter. Prior to installation, the lines need to be prepared in the house by isolating the waste stream of the showers/baths from the waste stream of other water sources (such as sinks, kitchen, and toilets). The toilet fixtures and the washing machine have dedicated lines and inlets for receiving reusable water processed by your Hydraloop device (separated from potable water). Hydraloop H300/H600 are certified by IAPMO R&T against NSF/ANSI 350.

 

 

PRODUCT DETAILS 

Models: H300, and H600

• A decentralized greywater recycling device for shower/bath and washing machine greywater:
• One reusable water outlet to feed toilet flushing,
• A second reusable water outlet to feed washing machine,
• The auxiliary outlet for outdoor garden use (optional)
• In addition to treating shower/bath greywater, 50% of the laundry greywater can be treated with the inlet diverter option.

Your Hydraloop device is not intended to treat wastewater (blackwater) from toilets, kitchen sinks, dishwashers, or floor drains. 

NOTE: Reusable water cannot be fed to bidets and/or toilet hand showers in the home.

 

DESIGN, CONSTRUCTION & COMPONENTS    

The Hydraloop device is a turnkey greywater recycling device. It is a pre-assembled product that includes:

• Tanks for treatment and storage of both greywater and treated reusable water.
• Booster pump to distribute the reusable water to toilets, washing machine and/or outdoor irrigation. 

The Hydraloop device requires:

• Isolated greywater inlet from shower/bath greywater and optionally washing machine greywater via the inlet diverter option,
• One or more independent reusable water outlets depending on model and version (auxiliary outlet),
• Connection to backup water supply, 
• Connection to sewer,
• Connection to electrical power,
• Connection to permanent Wi-Fi.

 

INSTALLATION PRINCIPLE 

The Installation, Verification and Activation of the Hydraloop device should only be carried out by approved installers who have prearranged for their HDM login. This has been completed by your authorized installer and a Hydraloop Sales Engineer.
 
The drawing below is a reference to the piping configuration that has been completed by your plumber/installer via the Recycle Ready Guide.

IMPORTANT:
As a source, you can use shower and bath greywater, and optionally greywater from washing machines, heat pumps and air conditioning units (depending on the model). Greywater from kitchen sinks, floor drains and dishwashers may not be connected. Washbasin greywater can be connected to the H600 device.
 

STARTUP TIME

Following Verification, the Hydraloop device requires a minimum of 21 days (3 weeks) and 20 showers to develop the biological treatment process in the T2 tanks and become fully operational. The greywater treatment will start from the initial start-up; however, this reusable water will be purged into the sewer and the backup water will be supplied instead. After this start-up period of 21 days (3 weeks) and 20 showers, the Hydraloop device will automatically switch over to deliver reusable water to the toilets, washing machine and/or auxiliary outlet (outdoor irrigation).

 

PERIOD OF 'NON-ACTIVITY'

Your Hydraloop device works completely automatically, adopting to the water use in the house/facility. It is advised to always keep your device switched on, even if there is no water use for an extended period (up to one month). If the Hydraloop device does not detect any incoming or outgoing greywater for a period of 72 hours, it will assume that there is no occupancy, and the purge valve will activate to empty the lower storage tank until 15 L |3.5 gallons is remaining. The two treatment tanks will keep the minimum volume of greywater in standby mode and will continue to aerate this water in intervals, leaving the treatment system on standby for the next incoming volume. If the inactive period is longer than 1 month the device will purge the upper tank and will go into ‘deep’ standby mode. Once incoming greywater enters the device it will ‘wake-up’ and begin functioning automatically. However, after a ‘deep’ standby mode the treatment process needs to be reactivated again, just like at the initial startup at the installation. This reactivation begins automatically.

POWER OUTAGE

If there is a power outage, the Hydraloop device will not supply reusable water to the toilets and washing machine until power is restored. However, the Electronic Control Unit (ECU) will continue to function via backup batteries. If power is restored within one (1) hour, the device will automatically begin operating normally.  Stored reusable water or backup water will be available immediately. If power is not restored within the hour, reusable water in the storage tank and all greywater in the upper processor treatment tank will be purged to the sewer using the backup battery power. Once power is restored, the Hydraloop device will automatically be operational again, supplying backup water until reusable water is available. If power outages occur often in your area you could opt to install a low-cost Uninterrupted Power Supply (UPS) to maintain power to the device.

SYSTEM MALFUNCTION

Your Hydraloop device is very reliable, with all critical components being monitored continuously by the Hydraloop server through your Wi-Fi internet connection. In the unlikely event a component fails - for example the UV lamp - the Hydraloop system will automatically switch to backup water with no reusable water being distributed as a precaution.

Note: Hydraloop Systems BV is not liable for any damage if the above or any other abnormal substances enters the Hydraloop device causing the system and/or the washing machine damage.
 

MAINTENANCE   

We recommend maintenance be performed on the device once per year. The device should only be opened or serviced by Hydraloop staff or certified Hydraloop partner and/or installers.

This check contains the following elements:

• Descaling of Hydraloop device with a citric acid solution. 
• Remove, clean, and descale the air diffuser.
• Replace the rubber membranes of the air pump every three years (according to the manual of the air pump supplier).
• Replace the UV light bulb every two years by unscrewing the lid on the UV-C lamp housing.
• Collect effluent samples using the water valve that is connected to the washing machine.

In regions with very high levels of water hardness more frequent descaling of the water tanks may be necessary. Please check water hardness during installation.  

FAQs    

Please see the following page: Frequently Asked Questions 

LIMITATIONS

The maximum water temperature Hydraloop can process is 140°F |60°C. Water with temperatures higher than 140°F |60°C can damage the device.  

Hair dye entering the Hydraloop device is not allowed. Doing so may damage the functioning of Hydraloop device’ s biological treatment system as well as its seals. If this happens by accident, you will need to change the settings on your APP to have backup water feeding the outlets of your device.  Please contact your installer. Hydraloop Systems B.V. is not responsible for damage caused by products such as hair dye, paints, or bleach to your laundry. 

 

It is imperative that human waste going NOT go down the drain of your shower or bath. An infrequent or rare accident will not cause problems with the device; however, this may only happen incidentally, not frequently.

 

Cleaning the shower and bath with aggressive cleaning products containing bleach is not permitted. Doing so may damage the functioning of the device’ s biological treatment system and affect its seals. If these products are introduced, you will need to set the device to backup water using the smartphone APP.  You then should contact your installer. We recommend using environmentally friendly cleaning products. If using more regular cleaning products, please check they do not contain bleach. 

 

The operating temperature of the Hydraloop device is between a minimum temperature of 57°F | 14°C and a maximum temperature of 95°F | 35°C. The Hydraloop device must be protected from direct sunlight.
 
We are here to help! Please don’t hesitate to contact us with your questions and send your e-mail to support@hydraloop.com. 

(Re)Connecting Your Hydraloop Device to Wi-Fi

To reconnect your Hydraloop device to a Wi-Fi network, whether it's a new network or an existing one, follow these steps:

Access Wi-Fi Settings: Open the Wi-Fi or network settings on any available device (phone, tablet, laptop, or computer).

 

Select Hydraloop Network: Look for and select the Wi-Fi network named 'Hydraloop-XX-XX-XX-XX-XX-XX' (this can contain any combination of numbers and letters) and connect to this network.

 

Provide Wi-Fi Information: Wait for approximately up to 1 minute for a pop-up screen to show up where you can fill in the details of your Wi-Fi information, including the name of the Wi-Fi network and the password.

Confirmation: Your Hydraloop device is now connected. Check the Hydraloop app to ensure your device is back online.

HYDRALOOP APP 

The Hydraloop APP is a free APP that device owners can download on their smartphone to monitor how their Hydraloop device is functioning, gather tips on how to save potable water use and receive encouragement when water savings in the home/facility is at a high level. 

Once the APP has been downloaded on your smartphone open it up to find the Dashboard page.  Here you will be able to enter your Hydraloop device serial number, model number and version number as well as personal information about your device and its location.  Your WiFi details can then be inputted into the APP.

What can I do with the Hydraloop APP?

1. The APP is a tool where you can see your device status at all times.
   The following status indicators will give indication of what your device is doing:

   1. White light: Your device is distributing reusable water.

   2. Blue light: Your device is distributing backup water.

   3. Purple light: Your washing machine is active.

   4. Green light: A self-cleaning process is now engaged.

   5. Blue & White alternating light: There is reusable water in T3 tank but not enough for a complete washing machine cycle.

2. The APP allows you, the user, to determine the priority of your reusable water use. On the Settings page you have the option of chosing the priority for the reusable water for either the toilet, washing machine or to the auxiliary outlet (outdoor irrigation).

3. The APP will indicate warning signals based on how the device is performing:

   1. White light: None

   2. Orange light: High water level warning

   3. Orange light: Air pump failure

   4. Orange light: UV lamp failure

   5. Orange light: Re-disinfection circulation failure in the reusable water storage tank

   6. Red light: Water distribution pump failure

4. There is a Statistics page that you can look at giving you a ‘Water Recycled’ graph.  This will show you how your water savings per month, week or day depending on how closely you want to monitor your water savings.

5. Within the Settings page you can find an option called ‘Self Service’ which can be a useful tool for you the user.  There may be times where bleach or hair dye is accidentally introduced to the greywater from the bath or shower.  In these cases you can simply have your device direct your greywater to sewer to ensure that your device continues to operate effectively.
   

6. By activating the Information page you, the user, have access to all documentation available on the Hydraloop website.  This page will offer weblinks to frequently asked questions, troubleshooting manuals, installation manuals and direct contact to our service team.

WARRANTY

For warranty details, please check your Warranty Certificate. Ensure that all your personal details have been entered into your Hydraloop APP.

 

SPECIFICATIONS AND DATA PLATE

H300

 

H600

 

Dimensions and weight H300 and H600